FAQs

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 FAQs *

  • Our pricing structure depends on the type of service. For notary appointments, hourly or per-document rates may apply. For janitorial and facility services, we typically operate on contract-based agreements to ensure reliable scheduling and consistent service quality.

  • No. Enserve Contractors LLC does not provide residential cleaning services. Our janitorial operations are focused exclusively on commercial, industrial, and government facilities, where we specialize in maintaining high standards of cleanliness, safety, and compliance.

  • Our janitorial division does not handle private parties or residential events. However, Enserve Contractors LLC may provide post-event cleaning for official government or corporate functions as part of an existing service contract.

  • No. Enserve Contractors LLC does not provide residential move-in or move-out cleaning services. Our janitorial operations are dedicated to commercial, government, and industrial facilities, focusing on consistent, contract-based maintenance and professional sanitation services.

  • Yes. Enserve Contractors LLC typically requires a deposit or retainer before beginning cleaning services. This ensures scheduling, supplies, and staffing are secured for your project. Deposit requirements may vary depending on the scope, frequency, and size of the contract.

  • Yes, Enserve Contractors LLC accepts credit and debit card payments, as well as other secure payment methods. While cash payments may be accepted for certain small transactions, electronic and card payments are preferred for convenience, accuracy, and ease of record-keeping.

  • It depends on the contract and client preferences.
    Enserve Contractors LLC observes federal holidays, but we understand that some facilities require ongoing service. If your regular cleaning day falls on a holiday, we’ll coordinate in advance to reschedule or make special arrangements based on your needs. Our goal is to ensure uninterrupted service while respecting recognized holidays and our team’s time.

  • Yes, holiday rates may apply.
    Enserve Contractors LLC offers cleaning services on holidays by special arrangement. Because holiday scheduling requires additional staffing and overtime compensation, an adjusted rate may apply. We always discuss and confirm any additional costs before scheduling to ensure full transparency.

  • Yes. Enserve Contractors LLC provides weekend cleaning services upon request or as specified in client contracts. We understand that many offices, government buildings, and facilities prefer maintenance outside of standard business hours. Weekend service can be scheduled in advance to ensure minimal disruption and consistent quality.

  • Yes. Enserve Contractors LLC’s staff and management team are OSHA-trained and safety compliant. We follow all Occupational Safety and Health Administration (OSHA) standards to ensure safe working conditions for our employees and clients. Our training covers topics such as hazard communication, chemical handling, personal protective equipment (PPE), and workplace safety protocols.

    Safety is a top priority at Enserve Contractors LLC, and our OSHA compliance reflects our commitment to professionalism, accountability, and operational excellence.

  • No. Enserve Contractors LLC does not provide window cleaning services. Our janitorial operations focus on maintaining interior commercial and government facilities, including floor care, sanitation, and general cleaning services.

  • Enserve Contractors LLC uses high-quality, commercial-grade cleaning supplies that meet OSHA and EPA standards for safety and effectiveness. We select products specifically formulated for commercial, industrial, and government facilities, ensuring powerful results without compromising health or environmental quality.

    Our cleaning supplies include:

    • EPA-approved disinfectants for sanitizing workspaces and high-touch areas

    • Eco-friendly and low-odor products for healthier indoor air quality

    • Microfiber cloths and mop systems to capture more dust and reduce cross-contamination

    • Specialized floor and surface cleaners designed for heavy-duty use

    • Personal protective equipment (PPE) to maintain worker and client safety

    We also offer green cleaning solutions upon request for clients who prefer environmentally responsible products.

  • Yes. Enserve Contractors LLC conducts comprehensive background checks and drug screenings on all employees and subcontractors before they are assigned to any worksite.

    We understand the importance of trust, especially when working in government, corporate, and high-security facilities. Every member of our team is vetted, trained, and verified to meet strict compliance and security standards.

    Our screening process includes:

    • National background checks

    • Employment and reference verification

    • Pre-employment drug testing

    • Ongoing compliance monitoring as required by contract or agency policy

    At Enserve Contractors LLC, safety, integrity, and professionalism are at the core of everything we do.